Question 1

How does billing work?

Accepted Answer

Connect your Stripe account for automated invoicing and payment tracking, or use any processor you prefer (Venmo, Zelle, ACH, cash), and log payments manually in the billing dashboard. Either way, we never touch your revenue or take a cut. You see who’s paid, who’s overdue, and can send reminders in one click.

Question 2

How does the Google Sheets import work?

Accepted Answer

Export your existing programming sheet as CSV or XLSX. Our parser automatically detects your layout (horizontal weeks, vertical days, exercises, sets, reps, RPE or RIR, tempo, rest times) and maps everything to structured data. You review the parsed result, fix any edge cases, then assign it to a client with one click.

Question 3

Is there a client limit on the CoachOS Business plan?

Accepted Answer

No. CoachOS Business is $39/month with unlimited clients. Whether you have 5 clients or 50, the price stays the same. Your software cost shouldn't scale with your success.

Question 4

How does the Team plan work?

Accepted Answer

Team is one flat $99/month for up to 5 coaches. No per-seat fees, ever. Every coach gets full CoachOS access, you share one client roster and one bill, and three permission levels (full access, manager, coach) keep your staff organized. Bigger crew? Club is $199/month for up to 15 coaches. Annual billing gives you 2 months free on either.

Question 5

Is there a free trial?

Accepted Answer

The Free plan (up to 3 clients) is free forever, no card required. It's the best way to try Iron Avatar before you commit to a paid plan. Paid plans are billed immediately when you sign up, and you can cancel any time. And Iron Avatar is always free for your athletes, no matter which plan you're on.

Question 6

Can I migrate from another platform?

Accepted Answer

Yes. Export your programming as spreadsheets, import them into Iron Avatar, and invite clients via a one-time login link. We're building migration tools to make the switch seamless.

Question 7

Is there a mobile app?

Accepted Answer

Yes. Athletes get a dedicated mobile app for logging workouts, viewing programming, and completing check-ins. Coaches manage everything from the web dashboard, which is fully responsive on tablet and desktop.

Question 8

Can I cancel anytime?

Accepted Answer

Yes. No long-term contracts, no cancellation fees. We believe in earning your business every month.

Question 9

What is RPE?

Accepted Answer

RPE is a 10 point scale for how hard a set felt, not how many reps you had left. A 10 means you could not have done another rep. Coaches lean on RPE most for heavy singles and doubles near a 1RM, where it still captures how a lift felt even when RIR has nothing left to measure.

Question 10

What is RIR?

Accepted Answer

RIR stands for reps in reserve, how many more reps you think you could do before failure. It is a forward-looking estimate of what is left, not how the set felt. RIR is the natural fit for hypertrophy and volume work, where the goal is getting close to failure regardless of how it felt getting there.

Question 11

How do RPE and RIR relate?

Accepted Answer

Iron Avatar converts RIR to RPE with a simple rule: RPE equals 10 minus RIR, so 2 RIR is RPE 8 and 0 RIR is RPE 10. Half steps like RPE 7.5 exist to interpolate between reserve levels you can reliably tell apart, not as a separate scale. This 10 minus RIR rule is the one most coaches already use.

Question 12

When should I use RIR instead of RPE?

Accepted Answer

RIR works well for hypertrophy and accessory work, where the goal is getting an athlete close to failure and the exact feel of the set matters less. For heavy squat, bench, and deadlift sets near a 1RM, RPE is the better tool, since it still captures effort on a single or double where there are almost no reps left to count. Most coaches end up using both, RIR for volume days and RPE for peak sets.

Question 13

How does Iron Avatar turn RPE or RIR into a suggested weight?

Accepted Answer

Iron Avatar looks up your RPE and rep count in a standard percent of 1RM chart, using your athlete's running e1RM or a coach-entered 1RM as the training max. That number is a starting estimate for you to adjust, not an exact prescription, since the chart is built from group averages and real lifters vary around it. Past 5 reps in reserve the estimate gets too rough to be useful, so Iron Avatar does not suggest a weight at all beyond that point.

Question 14

How accurate are athletes at judging RIR?

Accepted Answer

Athletes are much better at judging RIR close to failure than far from it. At 1 rep in reserve, lifters are off by about 2 reps on average, and at 5 reps in reserve that grows to about 5 reps. Novice athletes miss by roughly 4 to 5 reps, more than double what experienced lifters miss by, and it takes about 3 weeks of logging a new exercise before an athlete's calls settle in. Trust RIR most between 0 and 3 reps in reserve.

Feature	Iron Avatar CoachOS Business	Other coaching apps
Price (unlimited clients)	$39/mo flat	$70 to $99/mo plus client limits
Per-exercise notes	✓ Two-way	End-of-workout only
RPE / RIR / %1RM programming	✓ Native	Partial
Google Sheets import	✓ Auto-parse	Manual rebuild
Daily check-ins & flags	✓ Built-in	Third-party form
Workout review queue	✓ Priority-sorted	Chronological only
Billing (any processor)	✓ Stripe + manual	Locked to one processor
Compact mobile view	✓ Scannable	Oversized cards
Meet discovery marketplace	✓ Built-in	✗
Meet day planning	✓ Per-client	✗

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